Sign up for ebilling to support tree planting pledge 

Calderdale residents can support the work to tackle climate change by opting to receive their council tax bills electronically. Calderdale Council is pledging to plant trees across the borough for every 1000 households that switch to ebilling before the end of March 2021.

Currently only 15% of Calderdale residents receive ebilling for their council tax. Receiving bills electronically reduces the financial and environmental impacts of producing and sending paper bills. The more residents that sign up, the more trees will be planted by the Council, furthering the environmental benefits of switching.

The additional trees planted will support natural flood management and improve air quality. As they will be native species, they will also help protect our natural habitats and the wealth of biodiversity they contain.

Ebilling is also the most convenient way to receive your council tax bill. Once registered, instead of issuing a traditional paper bill and sending it through the post, your bill will be sent electronically to your email address. Any other correspondence regarding your council tax account will also be sent in this way where possible.

To switch to ebilling and support the tree planting pledge, Fill in this Form

For more information on Calderdale Council’s wider commitments to tackle climate change, visit: https://www.calderdale.gov.uk/climate-emergency.

An efficient way to receive your Council Tax bill

E-Billing is the best way to receive your Council Tax bill – you can receive it straight into your email inbox.

You can register online for E-Billing here

All you need is your Council Tax reference number to receive your bill by email – get in touch with our contact centre if you can’t find it and they will be more than happy to help.

Receive your Council Tax bill electronically

Lots of people already receive many of their bills electronically, water, gas, electric…so why not your Council tax? If you or anyone you know have not yet registered, sign up today!

All you need is the council tax reference number from your previous bill and it takes less than a minute.

If you don’t have your reference number to hand, email council.tax@calderdale.gov.uk or you can Live Chat for help.

£6,000 up for grabs in Council competition

One lucky Calderdale resident could scoop £6,000 simply by changing the way they pay their Council tax.

Calderdale Council has teamed-up with Bacs Payment Schemes Limited, the not-for-profit organisation behind Direct Debit in the UK to offer a cash prize for those residents who choose to pay their Council tax by this method… read more here

To be in with a chance of winning the £6,000 prize, Calderdale residents must register to pay their council tax bill by Direct Debit before 5pm on Friday 31 July 2015.

For more information on the free prize draw and how to sign up to Direct Debit visit www.directdebit.co.uk/yorkshirecounciltax or contact your local council.

On line live chat with Calderdale Council

Calderdale Council CMBCDid you know that Calderdale Council now have a Live Chat facility in the contact centre – this is an instant messaging service providing customers with support with online services. Since its launch six months ago, the contact centre team have dealt with around 3000 enquiries, without the need for a phone call or email, meaning quicker responses for everyone!

Live Chat is available for lots of things from help setting up a Direct Debit for Council Tax to advice on how a resident can order a replacement recycling container online and feedback showss that 90% of users were happy with the service they received and it’s easy to see why; the average wait time for a customer to be answered on chat is 9 seconds and over 80% of enquiries are resolved at the first point of contact.

If you are interested in using Live Chat, go on line today!

Pay your Council tax by direct debit for a chance to win £6000

If you would like to be in with a chance of winning £6000 then switch to paying your council by direct debit. It’s fast, It’s easy and you can pay on a date to suit you.

Not only that but as a way to say thank you for choosing this option, you will be automatically entered into a prize draw with the chance to win £6,000.

If you already pay your council tax by direct debit, you will be automatically entered into the prize draw, as long as you are still paying by direct debit at the close of the competition.

To switch to Direct Debit, view Prize Draw terms and conditions and the Direct Debit Guarantee visit www.directdebit.co.uk

Are you eligible for single Person Discount?

Calderdale Council CMBCResidents in Calderdale claiming Single Person Discount on their council tax are being asked to confirm their current living arrangements.

The full council tax bill assumes there are two adults living in a property. If there is only one adult living there, their council tax can reduce by 25%.

Calderdale Council is carrying out a full review of everyone currently claiming the discount, to make sure they are still eligible. Letters will be sent out to a number of properties in the borough claiming the discount, and residents will be asked to clarify that they are still the sole adult resident of their property… read more here…

The council would also like to hear from you if you think you’re eligible to receive Single Person Discount but don’t currently.

To complete an application form, please click here or call 01422 288003.