Help Citizens Advice Calderdale improve their website and receive a voucher

Citizens Advice Calderdale are in the middle of updating their website to make it easier to use and need help with their research.

They are looking to run online user testing sessions over the next couple of weeks.

If you’ve used the Citizens Advice Calderdale website before and are happy to be interviewed then they’d love to hear from you.

Register your interest at

https://calderdalecab.org.uk/  and if you’re chosen for the research you’ll receive a £40 online voucher.

Money Matters Q & A session with Citizens Advice

Who is this for?

For anyone with a question about money. Check out this fun money personality quiz and see if you need our help.

https://www.moneymakesense.co.uk/article.php/14/quick_quiz

How long is the session?

We’re here for an hour but you can drop in any time, ask your question and then leave.

We can’t promise to have all the answers but we might be the first step to getting the answer you need.

What sorts of questions can you answer?

We can chat about any aspects of managing your money and we’ll also have our energy advisor on hand to help will any queries about your domestic bills, switching tariff, or making a complaint.

What can’t we discuss?

We’re not financial advisers so we can’t help with a choice of account or bank, but we can make sure you’re asking the right questions, and looking for information in the best places.

Choose your date and join us on Zoom on

Tuesday 19th January from 1-2pm

https://zoom.us/j/95868339247?pwd=bUpwaG5zSlFMUk0yOXl4RHBXUGw4UT09

Wednesday 20th January from 1-2pm

https://zoom.us/j/95711844603?pwd=SmJWUzlsRHp3ZkVabzBPYXhzbFBIdz09

And Thursday 21th January from 12-1pm

https://zoom.us/j/98063879366?pwd=eUpkZ2FQOUk5MERMM0M2dFZ2WERsQT09

If you have any questions about the sessions then email susan.thorpe@calderdalecab.org.uk

 

Keep yourself warm in winter from Citizens Advice Calderdale

Would you like to find out how to save money on your energy bills?

Citizens Advice Calderdale are here to help you keep yourself warm during the coming winter months.

During lockdown our energy costs will increase, just as we’re coming into the coldest part of the year.

Over the next three months Big Energy Saving Winter will be helping you save money.

Check, Switch and Save on your energy bills today and visit www.bigenergysavingwinter.org.uk to find out more.

Or if you live in Calderdale call 0300 330 9048 to have a telephone appointment with our energy advisor.

Scams Awareness Campaign 10-29 June 2019

Scams Awareness is a yearly campaign by Citizens Advice which aims to create a network of confident, alert consumers who know what to do when they see a scam. This year’s campaign will take place over two weeks, from the 10th-23rd June.

Whether you’re an individual consumer looking to protect yourself and your family from scams, or an organisation or group representing consumers, your efforts during the campaign are important.

Help CAB to spread the message that scams are crimes that can happen to anyone and we don’t need to be embarrassed if we fall victim to them.

Advice for consumers

Resources for campaigners
Visit the Citizens Advice resource page to download resources to help you raise awareness of scams. You can also find resources from other partners here.

Resources will continue to be added in the run up to the campaign. If you would like to be notified when new materials are available please let CAB know you would like to be added to the campaign mailing list.

Let CAB know you’re taking part in the 2019 Scams Awareness campaign and sign up for the mailing list.

Could You be a Volunteer Receptionist at CAB Halifax?

Ever wondered if you’d like to volunteer at Citizens Advice?

Citizens Advice Halifax now have vacancies for digitally confident receptionists to help at the Halifax office 9:30am-3:00pm, though there is flexibility both on times and days.

If you’re interested then use the ‘contact us’ page on our website at www.calderdalecab.org.uk

Volunteering Opportunities with Citizens Advice Calderdale

Do you know of any young people aged 16-18 who may like to volunteer for a national charity?

Thanks to a grant from the Community Foundation for Calderdale through the #iwill project and The Big Lottery, Citizens Advice Calderdale are offering a chance to improve employment skills whilst making a difference to people living in Calderdale.

Citizens Advice Bureau Calderdale have a range of activities to get involved in including social media and research and campaigns with the flexibility to decide what you want to do, how often and where you’d like to work.

Existing volunteers support the charity through photography, website development and literature design.

Why not get a small group of friends and work on a project together?

If you or a young relative are interested then go to our website https://calderdalecab.org.uk/contact-us/ and fill in your details to start making a difference. Remember to put #iwill in the enquiry box.

If you’d rather call then contact 01422 351111.

Citizens Advice New Telephone Number

Citizens Advice Bureau Calderdale will be changing telephone number from Monday 1 October. The new number will be 0300 330 9048. 

The number will still be answered by local advisers who are available from Monday to Friday 9:30am-1:00pm and on Tuesday 4:00pm-5:30pm.

The locally based Telephone Advice Line is delivered by a team of volunteers and paid staff with many years experience in dealing with clients’ problems.

The majority of our clients now use the Telephone Advice Line as their first point of contact either getting full advice immediately or receiving appointments for specialist advice.