Do you need some training for your clients or front line advisers?

The Citizens Advice Calderdale’s Energy Team still have availability for running free workshops with clients or front line advisers in January and February 2023.

If you’d like to book a slot, either on or off line, please email susan.thorpe@calderdalecab.org.uk and we’ll try to get you booked in.

Let us know the numbers attending, the amount of time you need and whether it’s on or off line.

Free Energy Saving Workshop – save money on your energy bills

Want to stop wasting money on your energy bills?
Want a warmer, cosier house?

As energy prices are rising and set to continue doing so, you may benefit from tips on becoming more energy efficient or find out what help there is. Join the free Citizens Advice Calderdale workshop at Todmorden Learning Centre on Thursday 23rd June 2022 from 10:30 – 12:30.

Get energy saving tips and a FREE bag of energy saving goodies, including LED bulbs and draught excluders.

Spaces are limited so booking is essential. To book, please email susan.thorpe@calderdalecab.org.uk

Venue: Todmorden Learning Centre and Community Hub, Community College, Burnley Rd, Todmorden OL14 7BX

Help from Citizens Advice Bureau to keep warm during winter

‘Want a warmer, cosier home?

Want to waste less money on energy bills?

With high energy prices (soon to get higher) and the imminent possible reduction of Universal Credit, many people are being forced to choose between paying their rent, buying food and keeping warm.

But it’s not just about being comfortable, prolonged cold can aggravate existing serious health conditions such as heart attacks, and strokes and lung conditions, such as COPD and asthma. It can also have a significant impact on mental health and is a known risk factor for suicide.

How can Citizens Advice Calderdale help?

  1. We can run fun energy sessions with local groups, sharing hints and tips on how to reduce waste and save money.

Contact susan.thorpe@calderdalecab.org.uk for more information.

  1. We can also give individual help for more complex situations or for those who need extra support.

Call us on 0808 278 7879 to arrange a telephone appointment with our energy advisor.

Or email through our website https://calderdalecab.org.uk/contact-us/’

 

Have you been affected by Hate Crime or Hate Incident?

Hate crimes / hate incidents can take place anywhere, at home, in the street, at work, school or online.

No-one should have to put up with it and live with the fear, anxiety and consequences of hate.

A hate crime is any criminal offence which is perceived by the victim or any other person, to be motivated by hostility or prejudice based on a person’s disability, race, religion, sexual orientation or gender identity.

Examples include:

  • Physical attacks, this includes physical assault, damage to property, offensive graffiti and arson.
  • Threats of attack, such as inciting hatred by words, pictures or videos, offensive letters, abusive or obscene telephone calls, intimidation etc

A hate incident is classed as hate crime when the actions of the perpetrator break the law. That does not make hate incidents less important.

Hate incidents and hate crimes are serious offences with devastating impact on the individual, the family and friends of the victims and the wider community.

All reports of hate incidents and hate crimes are taken very seriously and will be treated with confidentiality.

Hate Incident Reporting Centres

HIRCs offer anyone who has experienced or witnessed a hate crime/incident the opportunity to report it if they would prefer not to report to the police.

The reporting centres are based at various community venues/organisations across Calderdale.

We would like to remind you that Ovenden and Mixenden Initiative, part of North Halifax Partnership is a designated reporting centre.

Useful page on Hate Crime on the Citizens Advice Bureau website

We can liaise on your behalf from recording and registering the occurrence, refer it to the police, the council and putting you in touch with other organisations that may be able to further assist you and your family.

To report a hate crime/ hate incident to us, please contact: Karen Scanlon on karen.scanlon@calderdale.gov.uk or call 01422 252209

In an emergency contact the police on 999, or in a non-emergency call 101 or you can report the matter through to Crime Stoppers on 0800 555 111

You can always report hate crime directly to the Police or Calderdale Council either online or over the phone.

To report online to West Yorkshire Police visit www.westyorkshire.police.uk

Please note that due to Covid19 the Hate Incident Reporting Centres are being reviewed.

For further information please contact Sail Suleman, Cohesion & Equality Officer (Hate Crime Reduction) on 01422 392869 or by email at sail.suleman@calderdale.gov.uk

Help Citizens Advice Calderdale improve their website and receive a voucher

Citizens Advice Calderdale are in the middle of updating their website to make it easier to use and need help with their research.

They are looking to run online user testing sessions over the next couple of weeks.

If you’ve used the Citizens Advice Calderdale website before and are happy to be interviewed then they’d love to hear from you.

Register your interest at

https://calderdalecab.org.uk/  and if you’re chosen for the research you’ll receive a £40 online voucher.

Money Matters Q & A session with Citizens Advice

Who is this for?

For anyone with a question about money. Check out this fun money personality quiz and see if you need our help.

https://www.moneymakesense.co.uk/article.php/14/quick_quiz

How long is the session?

We’re here for an hour but you can drop in any time, ask your question and then leave.

We can’t promise to have all the answers but we might be the first step to getting the answer you need.

What sorts of questions can you answer?

We can chat about any aspects of managing your money and we’ll also have our energy advisor on hand to help will any queries about your domestic bills, switching tariff, or making a complaint.

What can’t we discuss?

We’re not financial advisers so we can’t help with a choice of account or bank, but we can make sure you’re asking the right questions, and looking for information in the best places.

Choose your date and join us on Zoom on

Tuesday 19th January from 1-2pm

https://zoom.us/j/95868339247?pwd=bUpwaG5zSlFMUk0yOXl4RHBXUGw4UT09

Wednesday 20th January from 1-2pm

https://zoom.us/j/95711844603?pwd=SmJWUzlsRHp3ZkVabzBPYXhzbFBIdz09

And Thursday 21th January from 12-1pm

https://zoom.us/j/98063879366?pwd=eUpkZ2FQOUk5MERMM0M2dFZ2WERsQT09

If you have any questions about the sessions then email susan.thorpe@calderdalecab.org.uk

 

Keep yourself warm in winter from Citizens Advice Calderdale

Would you like to find out how to save money on your energy bills?

Citizens Advice Calderdale are here to help you keep yourself warm during the coming winter months.

During lockdown our energy costs will increase, just as we’re coming into the coldest part of the year.

Over the next three months Big Energy Saving Winter will be helping you save money.

Check, Switch and Save on your energy bills today and visit www.bigenergysavingwinter.org.uk to find out more.

Or if you live in Calderdale call 0300 330 9048 to have a telephone appointment with our energy advisor.