Help from Citizens Advice Bureau to keep warm during winter

‘Want a warmer, cosier home?

Want to waste less money on energy bills?

With high energy prices (soon to get higher) and the imminent possible reduction of Universal Credit, many people are being forced to choose between paying their rent, buying food and keeping warm.

But it’s not just about being comfortable, prolonged cold can aggravate existing serious health conditions such as heart attacks, and strokes and lung conditions, such as COPD and asthma. It can also have a significant impact on mental health and is a known risk factor for suicide.

How can Citizens Advice Calderdale help?

  1. We can run fun energy sessions with local groups, sharing hints and tips on how to reduce waste and save money.

Contact susan.thorpe@calderdalecab.org.uk for more information.

  1. We can also give individual help for more complex situations or for those who need extra support.

Call us on 0808 278 7879 to arrange a telephone appointment with our energy advisor.

Or email through our website https://calderdalecab.org.uk/contact-us/’

 

Have you been affected by Hate Crime or Hate Incident?

Hate crimes / hate incidents can take place anywhere, at home, in the street, at work, school or online.

No-one should have to put up with it and live with the fear, anxiety and consequences of hate.

A hate crime is any criminal offence which is perceived by the victim or any other person, to be motivated by hostility or prejudice based on a person’s disability, race, religion, sexual orientation or gender identity.

Examples include:

  • Physical attacks, this includes physical assault, damage to property, offensive graffiti and arson.
  • Threats of attack, such as inciting hatred by words, pictures or videos, offensive letters, abusive or obscene telephone calls, intimidation etc

A hate incident is classed as hate crime when the actions of the perpetrator break the law. That does not make hate incidents less important.

Hate incidents and hate crimes are serious offences with devastating impact on the individual, the family and friends of the victims and the wider community.

All reports of hate incidents and hate crimes are taken very seriously and will be treated with confidentiality.

Hate Incident Reporting Centres

HIRCs offer anyone who has experienced or witnessed a hate crime/incident the opportunity to report it if they would prefer not to report to the police.

The reporting centres are based at various community venues/organisations across Calderdale.

We would like to remind you that Ovenden and Mixenden Initiative, part of North Halifax Partnership is a designated reporting centre.

Useful page on Hate Crime on the Citizens Advice Bureau website

We can liaise on your behalf from recording and registering the occurrence, refer it to the police, the council and putting you in touch with other organisations that may be able to further assist you and your family.

To report a hate crime/ hate incident to us, please contact: Karen Scanlon on karen.scanlon@calderdale.gov.uk or call 01422 252209

In an emergency contact the police on 999, or in a non-emergency call 101 or you can report the matter through to Crime Stoppers on 0800 555 111

You can always report hate crime directly to the Police or Calderdale Council either online or over the phone.

To report online to West Yorkshire Police visit www.westyorkshire.police.uk

Please note that due to Covid19 the Hate Incident Reporting Centres are being reviewed.

For further information please contact Sail Suleman, Cohesion & Equality Officer (Hate Crime Reduction) on 01422 392869 or by email at sail.suleman@calderdale.gov.uk

Help Citizens Advice Calderdale improve their website and receive a voucher

Citizens Advice Calderdale are in the middle of updating their website to make it easier to use and need help with their research.

They are looking to run online user testing sessions over the next couple of weeks.

If you’ve used the Citizens Advice Calderdale website before and are happy to be interviewed then they’d love to hear from you.

Register your interest at

https://calderdalecab.org.uk/  and if you’re chosen for the research you’ll receive a £40 online voucher.

Money Matters Q & A session with Citizens Advice

Who is this for?

For anyone with a question about money. Check out this fun money personality quiz and see if you need our help.

https://www.moneymakesense.co.uk/article.php/14/quick_quiz

How long is the session?

We’re here for an hour but you can drop in any time, ask your question and then leave.

We can’t promise to have all the answers but we might be the first step to getting the answer you need.

What sorts of questions can you answer?

We can chat about any aspects of managing your money and we’ll also have our energy advisor on hand to help will any queries about your domestic bills, switching tariff, or making a complaint.

What can’t we discuss?

We’re not financial advisers so we can’t help with a choice of account or bank, but we can make sure you’re asking the right questions, and looking for information in the best places.

Choose your date and join us on Zoom on

Tuesday 19th January from 1-2pm

https://zoom.us/j/95868339247?pwd=bUpwaG5zSlFMUk0yOXl4RHBXUGw4UT09

Wednesday 20th January from 1-2pm

https://zoom.us/j/95711844603?pwd=SmJWUzlsRHp3ZkVabzBPYXhzbFBIdz09

And Thursday 21th January from 12-1pm

https://zoom.us/j/98063879366?pwd=eUpkZ2FQOUk5MERMM0M2dFZ2WERsQT09

If you have any questions about the sessions then email susan.thorpe@calderdalecab.org.uk

 

Keep yourself warm in winter from Citizens Advice Calderdale

Would you like to find out how to save money on your energy bills?

Citizens Advice Calderdale are here to help you keep yourself warm during the coming winter months.

During lockdown our energy costs will increase, just as we’re coming into the coldest part of the year.

Over the next three months Big Energy Saving Winter will be helping you save money.

Check, Switch and Save on your energy bills today and visit www.bigenergysavingwinter.org.uk to find out more.

Or if you live in Calderdale call 0300 330 9048 to have a telephone appointment with our energy advisor.

Calderdale Citizens Advice help with employability skills for 16-20 year olds

Do you know someone between the ages of 16 and 20 who wants to improve their employability skills?

Or maybe they want to gain valuable experience whilst making a real difference to people living in Calderdale?

If you know someone who might want to take advantage of this exciting opportunity or simply have a chat about the options available, contact us using our website at https://calderdalecab.org.uk/contact-us/ .

We are able to deliver this project thanks to a grant from the Community Foundation for Calderdale through the #project and The Big Lottery

Scams Awareness Campaign 10-29 June 2019

Scams Awareness is a yearly campaign by Citizens Advice which aims to create a network of confident, alert consumers who know what to do when they see a scam. This year’s campaign will take place over two weeks, from the 10th-23rd June.

Whether you’re an individual consumer looking to protect yourself and your family from scams, or an organisation or group representing consumers, your efforts during the campaign are important.

Help CAB to spread the message that scams are crimes that can happen to anyone and we don’t need to be embarrassed if we fall victim to them.

Advice for consumers

Resources for campaigners
Visit the Citizens Advice resource page to download resources to help you raise awareness of scams. You can also find resources from other partners here.

Resources will continue to be added in the run up to the campaign. If you would like to be notified when new materials are available please let CAB know you would like to be added to the campaign mailing list.

Let CAB know you’re taking part in the 2019 Scams Awareness campaign and sign up for the mailing list.